3 Reasons GAP logo is just plain wrong.

No one seems to know why GAP changed it's iconic logo.

If you haven’t heard (or don’t really care about such things), then let me be the first to tell you. GAP has a hideous new logo. No one knows why GAP changed their iconic brand. And it seems that no one likes it.

I’m not a fan. Here’s why:

  1. Rule One in Brand: DO NOT CHANGE WHAT WORKS. The original GAP logo is iconic, fresh and relevant even after all these years. In retail, the merchandise is everything. And only a brand struggling with its image either because of consumer perception or because it just feels dated should do anything about it. I challenge anyone to find one thing wrong with their previous logo. It was near perfect.
  2. The GAP brand stands for classics and the logo was a classic. This new version is a nod to…digital(?), update(?), shift in…I got nothing. It does seem like the fall collection is a departure from the fresh, relevant classics that they built their brand upon…remember when Old Navy tried this? Denim, khakis, white shirts and black T’s are the Gap. And the brand served as a neutral container for their apparel…now it is just getting in the way. The white studio like walls replaces with brand logo as artwork that is distracting…but I digress.
  3. You cannot just sneak out a new logo. The fact that the company is not saying anything about it, and just emailed out the new logo on promotional emails without explanation or fanfare shows that at least the marketing department at the GAP may be out of touch with the new realities of marketing. Like the fact that the web is buzzing about it, and GAP is not at the party. Perhaps this is the most telling thing in all of it, and the reason why we might expect this kind of base-less left turn.

I’m a fan of brand refreshing, but for the right reasons, at the right time, and with the right rollout. This seems to be none of the above.

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The Google Ad

Image representing Google as depicted in Crunc...
Image via CrunchBase

I have not read any of the commentary about the Google ad yet, and for a reason. I wanted to get down my opinions of it untainted by anyone else’s opinions because I’ve rarely seen something that so defied my expectations.

Everyone talks about Google taking over every business that they move in to. Most of the conversation is about their dominance, their size, their goal to get all the world’s information. We speculate about their moves and their motives. Lately, we’ve even begun to take their search engine to task saying that keywords have run their course.

They know all of this, of course. But they did not address it. Not directly anyway.

What they chose to do is put themselves right in the middle of life. Not everyone’s life either – just their little part of one particular drama. They just showed how the simple thing that they do – help you find information on the web – helps in so many important moments in life.

This is brilliant advertising.

And it is by a company that did not need to build awareness or grow share. They have all of those that they need.

No, this was meant to show how something as simple as a search engine can help facilitate something elusive and tender and human as a budding romance come about. It is a brilliant piece of film. Fully branded, perfectly scored. Spot on emotionally.

For all the talk about the capital “c” Conversation in marketing, and all the hyperbole about the ruination of the :30 spot. This reinforced the power of the medium of film to deliver what no conversation ever could. It moves you emotionally. It conjured up a story – completely in our heads – that we all wanted to be a part of (even football guys in some small way).

It opened up the heart to emotions we’d never associated with Google.

And it didn’t need a baby or a monkey or a Clydesdale to do it.

Comcast Launches XFINITY

Hmmm…we never like these changes, and it’s always easy to take a cheap shot at rebrands. I’m remembering back to Anderson Consulting’s shift to Accenture and how hated it was. Now, Accenture seems like it’s been here forever.

Same with this shift — Comcast to xfinity — it’s not hard to imagine how the selling of this went internally. Link to infinity and all the choices. The “x” is about a crossroads or intersection of services — or even alluding to an x-ray. I’ve done enough of these pitches to know the spiel.

At the end of the day, renaming does a couple of things. First, it gives us something to write, moan, complain, pontificate, critique about, and second, it does signal change. We can act like it doesn’t or that no one cares, but it does signal it and it works.

So, laugh or criticize all you like, but in a few years, we’ll forget that they used to be comcast. Because a name is an empty container that must be filled with meaning. If they deliver on promise to customers, then the name will be meaningful. If you don’t, then no name will save you.

Posted via web from Sean Womack’s Stream